Quality guarantee

OUR CREDO: Astrid Mueller designs and creates only what she would wear herself – jewelry that feels comfortable and makes her feel and look great. So that each piece will make you happy for years to come, we strive for the highest quality and durability. In order to continue to improve our pieces and quality, we’d love to hear from you (we also welcome positive feedback)! Please e-mail us with any comfort or quality concerns at service(at)possibilityjewelry.com. In order to address your feedback properly, please be ready to answer a few follow-up questions that we may have. We reward all feedback with gift certificates, complimentary repairs and/or replacement pieces!

MADE IN AMERICA: All large components are made in the U.S., then composed by hand with love by possibility’s designer, Astrid Mueller. Findings and crystals are sourced (but not necessarily made) within the U.S.

DAMAGED ITEMS RETURNS: We take your quality concerns very seriously. Whenever needed, we will gladly repair or replace your item. Please see our return policy for details.