Customer service

We are passionate about excellent customer service and would love to hear from you!

In our FAQ section, you will find answers to the most common questions.

Always feel free to contact us directly:

Customer Service
Other inquiries
Phone +1 800 618 2165
Postal Mail: Possibility Jewelry, Astrid Mueller, P.O. Box 2245, Kodiak, AK 99615

We reply to emails within 24 hours or less, and are available for phone assistance
during the business hours of 2:30pm-6:30pm PST. You can always leave a message.
During the business week, we will get back to you within 24 hours.